000			01849naa a2200181uu 4500
001			6989
003			OSt
005			20190211154205.0
008			020917s2005 xx ||||gr |0|| 0 eng d
100	1		_aVIGODA, Eran _911041
245	1	0	_aAdministrative agents of democracy? a structural equation modeling of the relationship between public-sector performance and citizenship involvement
260			_c2002
520	3		_aThis study examined the relationship between public-sector performance (PSP) and several aspects of citizenship involvement as perceived by 260 households in a large Israeli city. Participants reported their perceptions of local municipality operation (e.g. human quality of public servants, initiation and creativity, moralityand ethical standards). resultant organizational performance (e.g., satisfaction with operation and satisfaction with services), and two types of citizenry values: active citizenship involvement and faith in citizenship involvement. Five alternative models were suggested to test the relationship. We employed path analysis of latent variables to test the models. A structural equation modeling (SEM) using LISREL VIII showed the superiority of one model, in which (1) perceptions of public service operation positively affected performance and faith in citizenship involvement and (2) active citizenship involvement was positively affected by faith in citizenship involvement while it simultaneously was negatively affected by PSP. The implications of these results are discussed, especially regarding the paradoxical effect of public-sector performance on active citizen-ship involvement
773	0	8	_tJournal of Public Administration Research and Theory _g12, 2, p. 241-272 _d, 2002 _w
942			_cS
998			_a20020917 _bLucima _cLucimara
998			_a20060508 _b1615^b _cQuiteria
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c7147 _d7147
041			_aeng