000			01980naa a2200217uu 4500
001			8425
003			OSt
005			20190211154448.0
008			021119s2002 xx ||||gr |0|| 0 eng d
100	1		_aYOUSSEF, Mohamed A. _911544
245	1	0	_aTesting the impact of integrating TQM and DFM on the ability of small to medium size firms to respond to their customer needs
260			_aOxfordshire : _bRoutledge, _cMay 2002
520	3		_aCompeting on the basis of time and quality has become the norm since the early 1990s, because cost is no longer the only driving force for competition. This paradigm shift will continue at even a faster rate in the 21st century. Organizations embracing time as a competitive advantage are agile and learning organizations. They always initiative change and are always ready for the challenges that come with it. In this paper, we examine the impact of two of theTime-Based Technologies hereafter TBTs, on hte ability of small to medium size firms to respond to the needs of their customers. In the last seven years or so, Youssef has been studying the impact of TBTs on the operations of manufacturing firms. However, no distinction was made based on the size of the firm. This study utilizes the same database that Youssef used, but as applied only to small to medium size firms. The results of regression analysis showed that the individual as well as the combined effects of Total Quality Management (TQM) and Design for Manufacturability (DFM) have a positive impact on the ability of small to medium size firms to respond to their customer needs. These results have many implications for academics and practitioners
700	1		_aMOHAMED, Zubair _917716
700	1		_aSAWYER, Granville _917717
700	1		_aWHALEY, Gary L _917718
773	0	8	_tTotal Quality Management _g13, 3, p. 301-313 _dOxfordshire : Routledge, May 2002 _xISSN 09544127 _w
942			_cS
998			_a20021119 _bLucima _cLucimara
998			_a20101029 _b1141^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c8571 _d8571
041			_aeng