000			01961naa a2200181uu 4500
001			8468
003			OSt
005			20190211154455.0
008			021120s2005 xx ||||gr |0|| 0 eng d
100	1		_aMEYERS, Marcia K _97174
245	1	0	_aAchieving goal congruence in complex environments : _bthe case of welfare reform
260			_c2001
520	3		_aPublic management and implementation scholars suggest that congruence between the formal goals of policy officials and the operative goals of implementing agencies may be a prerequisite for the achievement of policy objectives. Substantial research also suggests that the achievement of goal congruence can be difficult in complex implementation contexts. In this article, we compare aspects of the governance and management of organizations delivering welfare reforms at the local level in three states. Sites were purposively selected to illustrate implementation contexts. In this article, we compare aspects of the governance and management of organizations delivering welfare reforms at the local level in three states. Sites were purposively selected to illustrate implementation contexts that vary in policy and institutional complexity. We ask whether and how local welfare organizations have been able to articlulate and operationlize goals that are consistent with the substantive policy goals of state officials. Across the three sites, we find varying levels of congruence between formal policy goals, agency priorities, and the operative goals of agency managers and front line staff. Goal congruence appears to be more problematic either when policy goals are complex or when organizational systems are complex; when both are complex, substantial uncoupling of formal and operational goals is observed
773	0	8	_tJournal of Public Administration _g11, 2, p. 165-201 _d, 2001 _w
942			_cS
998			_a20021120 _bCassio _cCassio
998			_a20060619 _b1135^b _cQuiteria
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c8613 _d8613
041			_aeng