000			01856naa a2200205uu 4500
001			8736
003			OSt
005			20190211154536.0
008			021128s2005 xx ||||gr |0|| 0 eng d
100	1		_aKAYLOR, Charles _95463
245	1	0	_aGauging e-government : _ba report on implementing services among American cities
260			_c2001
520	3		_aMunicipalities face a dilemama as they pursue technologically enable modes of providing traditional services. The planning stages of e-government amout to triage: which specific municipal functions and services can a municapality afford to implement (or which services can they afford not to implement ) given the costs of technology and technological capability? Little in the way of defining the leading edge of innovation among cities exists. To date, the literature on e-government "best practices" tends to stress creating standards for evaluating web-enable services rather than for benchmarking the actual status of e-government implementation. In other words, a well-developed literature is emerging around standards by which municipal websites can be valuated such as navigability and content standards. These standards do not given us insight, however, into the specific functions and services as they emerge on municipality websites. As a means toward addressing this lacuna, the authors created a rubric for benchmarking implementation among cities nationwide using a broad range of functional dimensions and assigning municipalities "e-scores". In this paper, the authors describe these efforts, their approach and their findings
700	1		_aDESHAZO, Randy _918081
700	1		_aECK, David Van _918082
773	0	8	_tGovernment Information Quarterly _g18, 4, p. 293-307 _d, 2001 _w
942			_cS
998			_a20021128 _bCassio _cCassio
998			_a20060628 _b1227^b _cQuiteria
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c8881 _d8881
041			_aeng