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| 001 | 8854 | ||
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| 005 | 20240913174449.0 | ||
| 008 | 021202s2005 xx ||||gr |0|| 0 eng d | ||
| 100 | 1 |
_aHELLEIN, Russel _94717 |
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| 245 | 1 | 0 |
_aThe process of quality management implementation : _bstate government agencies in Florida |
| 260 | _c2002 | ||
| 700 | 1 |
_91380 _aBowman, James S. |
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| 773 | 0 | 8 |
_tPublic Performance & Management Review _g26, 1, p. 75-93 _d, 2002 _w |
| 942 | _cS | ||
| 998 |
_a20021202 _bLucima _cLucimara |
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| 998 |
_a20060717 _b1614^b _cQuiteria |
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_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c8999 _d8999 |
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| 041 | _aeng | ||