000			01769naa a2200193uu 4500
001			8996
003			OSt
005			20190211154611.0
008			021205s2005 xx ||||gr |0|| 0 eng d
100	1		_aDAVIS, Paul _92753
245	1	0	_aA mis-signalling problem? The troubled performance relationship between credit unions and local government in the UK
260			_c2001
520	3		_aThis article argues that the development of British credit unions is being held back by the unclear objectives and performance measures set by differente external stakeholders. Credit unions are particularly vulnerable to contradictory accountability requirements, beacuse they can serve a number of different socio-economic purposes. They may therefore face multiple lines of managerial and political accountability in a situation where they remain highly dependent on external stakeholders for funding. Survey evidence shows that the measures widely used to gauge credit union performance are not consistent with the policy objectives of the key stakeholders setting them. Taken together, they also fail to provide a balanced scorecard to support effective internal management decision making and external scrutiny. It is contende taht eky stakehoders need to compsate for the currently skewed performance scorecard with indicators that are sensitive to credit unions` specific objectives and to the stage they have reached in the credit union life cycle of development. Proposals for a wider and more appropriate suite of performance indicators are therefore outlined
700	1		_aBROCKIE, Chris _918307
773	0	8	_tLocal Government Studies _g27, 1, p. 1-18 _d, 2001 _w
942			_cS
998			_a20021205 _bCassio _cCassio
998			_a20060609 _b1720^b _cQuiteria
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c9140 _d9140
041			_aeng