000			01628naa a2200193uu 4500
001			9031
003			OSt
005			20190211154615.0
008			021205s2005 xx ||||gr |0|| 0 eng d
100	1		_aDIBBEN, Pauline _92914
245	1	0	_aLocal government and service users : _bempowerment through user-led innovation
260			_c2001
520	3		_aUnder the Best Value regime, the government requires local authorities to involve the public in determining the provision of services. Indeed, the Best Value legislation provide a legal basis for consulting citizens and the local community in relation to better management of local government functions. The guindance on Best Value also encourages local authorities to place performance management within a community strategy framework. These combined actions will, it is hoped, result in more innovative, effective and efficient provision. Arguabley, however, the success of increase participation will be influenced by how and why the public are involved. This study draws on case study research to ak whether involving the public does result in innovative changes and to what extent those involved are empowered through the process, concluding that succes for both the authority and service users is influenced by factors such as cost structures and whether the original intent includes careful consideration of how those involved might benefit from the process
700	1		_aBARTLETT, Dean _9860
773	0	8	_tLocal Government Studies _g27, 3, p. 43-58 _d, 2001 _w
942			_cS
998			_a20021205 _bCassio _cCassio
998			_a20060523 _b1016^b _cQuiteria
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c9175 _d9175
041			_aeng