000			01680naa a2200193uu 4500
001			9305
003			OSt
005			20190211154658.0
008			021213s2002 xx ||||gr |0|| 0 eng d
100	1		_aKARSTEN, Rex A. _95433
245	1	0	_aThe little engine that could : _bself-efficacy implications for quality training outcomes
260			_aOxfordshire : _bRoutledge, _cNovember 2002
520	3		_aWhile many firms realize the benefits of quality improvement, many others founder or fail in the attempt to implement quality improvement programmes. This paper presents and discusses the influence of self-efficacy, a construct that has consistently provided valuable insights in organizational research, on quality training success. We propose that applying self-efficacy to the quality improvement environment is an appropriate and promising area of research. We offer a series of propositions linking the types of self-efficacy information offered to the effectiveness of quality training programmes in organizations. we suggest that self-eficacy provides insights into why some quality training programmes work while others do not - the content may be same, but what matters is whether or not it is delivered via the most valuable sources of self-efficacy information. We conclude with a discussion of its applicability to the quality environment using an analogy and provide and agenda for future research
700	1		_aLOOMBA, Arvinder P. S. _918614
773	0	8	_tTotal Quality Management _g13, 7, p. 971-980 _dOxfordshire : Routledge, November 2002 _xISSN 09544127 _w
942			_cS
998			_a20021213 _bLucima _cLucimara
998			_a20101029 _b1154^b _cCarolina
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c9445 _d9445
041			_aeng