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040 _aBR-BrENAP
_bPt_BR
041 _aeng
082 0 0 _a658.4/038
_223
090 _a2.12
_bM6624k
100 1 _aMilton, N. J.
245 1 4 _aThe knowledge manager's handbook :
_ba step-by-step guide to embedding effective knowledge management in your organization /
_cNick Milton, Patrick Lambe.
260 _aLondon :
_aPhiladelphia :
_bKoganPage,
_c2016.
300 _axiii, 303 p.
504 _aInclui bibliografia e índice.
505 _tPart One: Orientation to knowledge management implementation
_t01. What is knowledge management? -- 02. The stages of KM implementation -- 03. Barriers and pitfalls
_tPart Two: Preparation and resources
_t04. Knowledge management strategy -- 05. The role, skills and characteristics of the knowledge management leader -- 06. The KM team members -- 07. The role of senior management -- 08. Budget and timescale -- 09. Aims and objectives for the KM implementation programme -- 10. Finding partners to helps you
_tPart Three: Assessment and planning
_t11. Conducting the knowledge assets audit -- 12. The knowledge management framework -- 13. The knowledge discussion elements of the KM framework -- 14. The knowledge capture and documentation elements of the KM framework -- 15. The knowledge synthesis elements of the KM framework -- 16. The knowledge finding and re-use elements of the KM framework -- 17. Knowledge organization -- 18. Influencing the stakeholders -- 19. Culture, communications and change -- 20. Preparing the KM implementation plan
_tPart Four: The implementation activity
_t21. Building the KM champion network -- 22. Trials and pilots -- 23. Roll-out, embedding and governance -- 24. Setting up the KM metrics and reporting system -- 25. Dealing with bumps in the road -- 26. When implementation is over
_tPart Five: Case histories
_t27. Implementing KM at mars - Linda Davies -- 28. KM implementation in a global oil and gas company - Dan Ranta -- 29. KM implementation ar huawei - Tan Xinde -- 30. KM implementation at the singapore youth olympics - Doreen Tan -- 31. Accelerated learning in a law firm - Jessica Magnusson
520 _a"The way an organization manages and disseminates its knowledge is key to informed decision making, effectiveness, and maintaining a competitive edge. Companies need a knowledge management framework that is customized to their particular needs and priorities. Nick Milton and Patrick Lambe draw on their experience as consultants and project leaders to act as guides through each stage of creating and defining an effective knowledge management framework. Taking into account people, processes, technologies, and governance, they show how each of these components can be optimized to unlock knowledge from the company and make a sustainable change in the organization's knowledge management culture. "--
520 _a"The way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. Because knowledge management is not a one-size-fits-all method, you need a framework tailored to your organization and its priorities. The Knowledge Manager's Handbook takes you step by step through the processes needed to define and embed an effective knowledge management framework within your organization. Knowledge management experts Nick Milton and Patrick Lambe draw on their practical experience as consultants and project leaders to guide you through each stage of creating and implementing a knowledge management framework to answer your organization's specific needs. The framework takes into account the four essential aspects of knowledge management - people, processes, technologies and governance - and shows how each of these can be optimized to unlock the value of your organization's knowledge. With international case studies from organizations of all sizes and sectors, and user-friendly templates and checklists to help you implement effective knowledge management procedures, The Knowledge Manager's Handbook is the end to end guide to making a sustainable change in your organization's knowledge management culture"--
650 0 _aGestão do Conhecimento
_913120
650 0 _aGestão da Informação
_912982
650 0 _aCapital Intelectual
_954640
700 1 _aLambe, Patrick,
909 _a201901
_bVinícius
942 _cC