000			01233naa a2200241uu 4500
001			9706
003			OSt
005			20190211154817.0
008			030102s2002 xx ||||gr |0|| 0 eng d
245	1	0	_aHR transformation at AT&T Consumer Services
260			_c2002
520	3		_aThe case study details the context within which corporate and HR change have been achieved, how HR transformation occurred, HR as a strategic business process and the human-performance system model, which is a guiding framework for aligning HR and individual performance with business goals and newly emerging priorities. The article contains much to interest HR specialists, in particular in describing the transitions the HR function has made and the impacts on an HR specialist's thinking, knowledge, competency and skills
650		4	_aGestão de Pessoas _912017
650		4	_aPrestação de Serviços _914321
650		4	_aAgente de Mudança _912919
650		4	_aProteção ao Consumidor _914151
650		4	_aTelecomunicações _912879
650		4	_aSegundo Setor _919108
773	0	8	_tHuman Resource Management International Digest _g10, 5, p. 6-11 _d, 2002 _w
942			_cS
998			_a20030102 _bLucima _cLucimara
998			_a20110126 _b1009^b _cKeicielle
999			_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c9845 _d9845
041			_aeng