000 01015naa a2200181uu 4500
001 9740
003 OSt
005 20190211154824.0
008 030102s2005 xx ||||gr |0|| 0 eng d
100 1 _aULWICK, Anthony W
_910841
245 1 0 _aTurn customer input into innovation
260 _cjan.2002
520 3 _aIt's hard to find a company that doesn't strive to give customers the products and services they ask for. Unfortunately, tomers the products and services they ask for. Unfortunalely, most go about it all wrong. A new methodology for capturing customer input promises to galvanize the innovation process. Lots of companies asd customers what they'd like to see in new products and services - but they go about it all wrong. A new methodology for capturing customer input promises to galvanize the innovation process
773 0 8 _tHavard Business Review
_g80, 1, p. 91-98
_d, jan.2002
_w
942 _cS
998 _a20030102
_bLucima
_cLucimara
998 _a20060531
_b1036^b
_cQuiteria
999 _aConvertido do Formato PHL
_bPHL2MARC21 1.1
_c9879
_d9879
041 _aeng