000 | 01015naa a2200181uu 4500 | ||
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001 | 9740 | ||
003 | OSt | ||
005 | 20190211154824.0 | ||
008 | 030102s2005 xx ||||gr |0|| 0 eng d | ||
100 | 1 |
_aULWICK, Anthony W _910841 |
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245 | 1 | 0 | _aTurn customer input into innovation |
260 | _cjan.2002 | ||
520 | 3 | _aIt's hard to find a company that doesn't strive to give customers the products and services they ask for. Unfortunately, tomers the products and services they ask for. Unfortunalely, most go about it all wrong. A new methodology for capturing customer input promises to galvanize the innovation process. Lots of companies asd customers what they'd like to see in new products and services - but they go about it all wrong. A new methodology for capturing customer input promises to galvanize the innovation process | |
773 | 0 | 8 |
_tHavard Business Review _g80, 1, p. 91-98 _d, jan.2002 _w |
942 | _cS | ||
998 |
_a20030102 _bLucima _cLucimara |
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998 |
_a20060531 _b1036^b _cQuiteria |
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999 |
_aConvertido do Formato PHL _bPHL2MARC21 1.1 _c9879 _d9879 |
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041 | _aeng |