WILLIAMS, Daniel W
Evolution of performance measurement until 1930 - Thousand Oaks : SAGE, May 2004
Performance measurement originated ate the early Bureau of Municipal Research. over the next quarter century, it became more sophisticated through increased qualification and reliance on experts. However, its focus narrowed from government to government service. This narrowuing is linked to reduced social activism among those who used these methods. the entire period saw combined interest in accomplishing results and containing costs. Leading advocates of measurement included Lent Upson. Clarence Ridley, Mabel Walker, and Edison Cramer. Ridley became the executive director of the International City Manager´s Association where he continued to promote performance measurement for the next 30 years
Aspecto Histórico
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Evolution of performance measurement until 1930 - Thousand Oaks : SAGE, May 2004
Performance measurement originated ate the early Bureau of Municipal Research. over the next quarter century, it became more sophisticated through increased qualification and reliance on experts. However, its focus narrowed from government to government service. This narrowuing is linked to reduced social activism among those who used these methods. the entire period saw combined interest in accomplishing results and containing costs. Leading advocates of measurement included Lent Upson. Clarence Ridley, Mabel Walker, and Edison Cramer. Ridley became the executive director of the International City Manager´s Association where he continued to promote performance measurement for the next 30 years
Aspecto Histórico
Desempenho Organizacional
Dualidade
Método
Produtividade
Programa
Perícia
Orçamento
Contabilidade
Custo
Avaliação
