Evolution of performance measurement until 1930
By: WILLIAMS, Daniel W
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ArticlePublisher: Thousand Oaks : SAGE, May 2004Subject(s): Aspecto Histórico | Desempenho Organizacional | Dualidade | Método | Produtividade | Programa | Perícia | Orçamento | Contabilidade | Custo | AvaliaçãoAdministration & Society 36, 2, p. 131-165Abstract: Performance measurement originated ate the early Bureau of Municipal Research. over the next quarter century, it became more sophisticated through increased qualification and reliance on experts. However, its focus narrowed from government to government service. This narrowuing is linked to reduced social activism among those who used these methods. the entire period saw combined interest in accomplishing results and containing costs. Leading advocates of measurement included Lent Upson. Clarence Ridley, Mabel Walker, and Edison Cramer. Ridley became the executive director of the International City Manager´s Association where he continued to promote performance measurement for the next 30 years
Performance measurement originated ate the early Bureau of Municipal Research. over the next quarter century, it became more sophisticated through increased qualification and reliance on experts. However, its focus narrowed from government to government service. This narrowuing is linked to reduced social activism among those who used these methods. the entire period saw combined interest in accomplishing results and containing costs. Leading advocates of measurement included Lent Upson. Clarence Ridley, Mabel Walker, and Edison Cramer. Ridley became the executive director of the International City Manager´s Association where he continued to promote performance measurement for the next 30 years
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