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LONDON, Manuel

Self and interpersonal insight : how people gain understanding of themselves and others in organizations - New York : Oxford University, 1995 - 329 p.

I - Theoretical perspectives: a cognitive model of insight 1. The meaning of insight 2. Person perception: theoretical perspectives 3. Self-assessment and self-image 4. Interpersonal insight 5. Perceptual processes in giving and receiveing performance feedback II - Insight and important relationships 6. Interpersonal relationships 7. Group development 8. Negotiation processes III - Developing insight 9. Insight-induction techiniques in organizations 10. Designing 360-degree feedback processes 11. Conclusions and directions for research and practice Resource guides A - Outline for a self-directed career development process B - An example of a self-reflection guide C - Employee-guided management and a sample survey feedback report D - Outline for a two-day career motivation developmental assessment center E - Outline for a new employee orientation program F - 360-Degree feedback methods


Autodesenvolvimento
Comunicação Interpessoal
Psicologia
Negociação
Retroalimentação

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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