CUTLER, Tony; WAINE, Barbara
Advancing Public Accountability? : the social services 'Star' ratings - Oxford : Blackwell Publishing, April 2003
An important development in the UK public sector is the rating and classification of service providers. The authors examine a significant exercise of this kind: the 'star' ratings awarded to local authority social services departments in England. The article explains why it is difficult to accept the Government's claim that these star ratings provide a significant advance in public accountability
Advancing Public Accountability? : the social services 'Star' ratings - Oxford : Blackwell Publishing, April 2003
An important development in the UK public sector is the rating and classification of service providers. The authors examine a significant exercise of this kind: the 'star' ratings awarded to local authority social services departments in England. The article explains why it is difficult to accept the Government's claim that these star ratings provide a significant advance in public accountability
