Advancing Public Accountability? : the social services 'Star' ratings
By: CUTLER, Tony; WAINE, Barbara
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ArticlePublisher: Oxford : Blackwell Publishing, April 2003Public Money & Management 23, 2, p. 125-128Abstract: An important development in the UK public sector is the rating and classification of service providers. The authors examine a significant exercise of this kind: the 'star' ratings awarded to local authority social services departments in England. The article explains why it is difficult to accept the Government's claim that these star ratings provide a significant advance in public accountability
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An important development in the UK public sector is the rating and classification of service providers. The authors examine a significant exercise of this kind: the 'star' ratings awarded to local authority social services departments in England. The article explains why it is difficult to accept the Government's claim that these star ratings provide a significant advance in public accountability
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