MARTIN, Valerie A. Martin.
Cultivating knowledge sharing through the relationship management maturity model - Toller Lane, Bradford : Emerald Group Publishing Limited, 2005
The purpose of this paper is to present the development of the relationship management maturity model (RMMM), the output of an initiative aimed at bridging the gap between business units and the IT organisation. It does this through improving and assessing knowledge sharing between business and IT staff in Finco, a large financial services organisation
Financial services
Knowledge management
Knowledge sharing
Cultivating knowledge sharing through the relationship management maturity model - Toller Lane, Bradford : Emerald Group Publishing Limited, 2005
The purpose of this paper is to present the development of the relationship management maturity model (RMMM), the output of an initiative aimed at bridging the gap between business units and the IT organisation. It does this through improving and assessing knowledge sharing between business and IT staff in Finco, a large financial services organisation
Financial services
Knowledge management
Knowledge sharing
