BURCHAM, Laurel M
The New Jersey public works performance standards study : improved efficiency and effectiveness in three New Jersey townships - Washington : U.S. Office of Personnel Management, 1981 - 61 p. - Productivity improvement in state and local government .
Preface Executive summary Chapter 1 - introduction Chapter 2 - Planning phase Problem definition Design of productivity improvement program Chapter 3 - program implementation phase Program initiation Chapter 4 - Evaluation phase Data analysis Identification of improvements Cost-benefits analysis Recommendation of improvements Chapter 5 - Installation and follow-up Implementation Program and performance evaluation Reporting and monitoring Cost-benefit analysis Further improvement potential discovered Chapter 6 - Conclusion Transferability of results Lessons learned and reiteration of key points Future plans Summary Appendices Reader evaluation Exhibits Tables Appendices
Administração Estadual
Administração Regional
Emprego
Serviço Público
Produtividade
Eficiência
Efetividade
Avaliação de Desempenho
Custo Benefício
Programa
Relações de Trabalho
Relações Intergovernamentais
The New Jersey public works performance standards study : improved efficiency and effectiveness in three New Jersey townships - Washington : U.S. Office of Personnel Management, 1981 - 61 p. - Productivity improvement in state and local government .
Preface Executive summary Chapter 1 - introduction Chapter 2 - Planning phase Problem definition Design of productivity improvement program Chapter 3 - program implementation phase Program initiation Chapter 4 - Evaluation phase Data analysis Identification of improvements Cost-benefits analysis Recommendation of improvements Chapter 5 - Installation and follow-up Implementation Program and performance evaluation Reporting and monitoring Cost-benefit analysis Further improvement potential discovered Chapter 6 - Conclusion Transferability of results Lessons learned and reiteration of key points Future plans Summary Appendices Reader evaluation Exhibits Tables Appendices
Administração Estadual
Administração Regional
Emprego
Serviço Público
Produtividade
Eficiência
Efetividade
Avaliação de Desempenho
Custo Benefício
Programa
Relações de Trabalho
Relações Intergovernamentais
