The New Jersey public works performance standards study : improved efficiency and effectiveness in three New Jersey townships
By: BURCHAM, Laurel M
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Material type: 
BookSeries: Productivity improvement in state and local government.Publisher: Washington : U.S. Office of Personnel Management, 1981Description: 61 p.Subject(s): Administração Estadual | Administração Regional | Emprego | Serviço Público | Produtividade | Eficiência | Efetividade | Avaliação de Desempenho | Custo Benefício | Programa | Relações de Trabalho | Relações Intergovernamentais| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 352.1309749B9475n (Browse shelf) | Ex. 1 | Preparo Técnico | 10002532 |
Preface Executive summary Chapter 1 - introduction Chapter 2 - Planning phase Problem definition Design of productivity improvement program Chapter 3 - program implementation phase Program initiation Chapter 4 - Evaluation phase Data analysis Identification of improvements Cost-benefits analysis Recommendation of improvements Chapter 5 - Installation and follow-up Implementation Program and performance evaluation Reporting and monitoring Cost-benefit analysis Further improvement potential discovered Chapter 6 - Conclusion Transferability of results Lessons learned and reiteration of key points Future plans Summary Appendices Reader evaluation Exhibits Tables Appendices
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