COLE, Martin
Unlocking public value : a new model for achieving high performance in public service organizations - Hoboken : John Wiley & Sons, 2006 - 188 p.
Chapter 1 - The public sector squeeze " 2 - Zeroing in on outcomes " 3 - Why is it so hard to measure public value? " 4 - Defining value " 5 - Measuring and analyzing public service value " 6 - Driving results " 7 - The key to unlocking public value
0471959456
Valor Público
Setor Público
Produtividade
Serviço Público
Empresa Pública
Unlocking public value : a new model for achieving high performance in public service organizations - Hoboken : John Wiley & Sons, 2006 - 188 p.
Chapter 1 - The public sector squeeze " 2 - Zeroing in on outcomes " 3 - Why is it so hard to measure public value? " 4 - Defining value " 5 - Measuring and analyzing public service value " 6 - Driving results " 7 - The key to unlocking public value
0471959456
Valor Público
Setor Público
Produtividade
Serviço Público
Empresa Pública
