Unlocking public value : a new model for achieving high performance in public service organizations
By: COLE, Martin
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Contributor(s): PARSTON, Greg.
Material type: 
BookPublisher: Hoboken : John Wiley & Sons, 2006Description: 188 p.ISBN: 0471959456.Subject(s): Valor Público | Setor Público | Produtividade | Serviço Público | Empresa Pública
Contents:
Chapter 1 - The public sector squeeze " 2 - Zeroing in on outcomes " 3 - Why is it so hard to measure public value? " 4 - Defining value " 5 - Measuring and analyzing public service value " 6 - Driving results " 7 - The key to unlocking public value
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 1.18C6891u (Browse shelf) | 1 | Available | 10010966 |
Chapter 1 - The public sector squeeze " 2 - Zeroing in on outcomes " 3 - Why is it so hard to measure public value? " 4 - Defining value " 5 - Measuring and analyzing public service value " 6 - Driving results " 7 - The key to unlocking public value
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