Flynn, Norman
Public sector management / por Norman Flynn. -- - 5. ed. - London : SAGE , 2007. - 312 p. : il.
Part One - Introduction. - What is the public sector? - What is management? - The structure of the book. - 1. The public sector in the United Kingdom. - 2. Politics and the public sector. - 3. Public spending. - 4. Social policies and management. - Part Two. - 5. Managing performance. - 6. Service design and customer-citizen orientation. - 7. Audit and inspection. - 8. Collaboration. - Part two B: Outsourced services. 9. Managing through markets - 10. Managing through contracts. - 11. Privatization, regulation and public-private partnerships.
9781412929936
Setor Público
Privatização
Regulação
Parceria Público Privada
Política Social
Reino Unido
Public sector management / por Norman Flynn. -- - 5. ed. - London : SAGE , 2007. - 312 p. : il.
Part One - Introduction. - What is the public sector? - What is management? - The structure of the book. - 1. The public sector in the United Kingdom. - 2. Politics and the public sector. - 3. Public spending. - 4. Social policies and management. - Part Two. - 5. Managing performance. - 6. Service design and customer-citizen orientation. - 7. Audit and inspection. - 8. Collaboration. - Part two B: Outsourced services. 9. Managing through markets - 10. Managing through contracts. - 11. Privatization, regulation and public-private partnerships.
9781412929936
Setor Público
Privatização
Regulação
Parceria Público Privada
Política Social
Reino Unido
