Public sector management / por Norman Flynn. --
By: Flynn, Norman
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Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 352.3901 F6482p (Browse shelf) | Ex. 1 | Available | 10011754 |
Part One - Introduction. - What is the public sector? - What is management? - The structure of the book. - 1. The public sector in the United Kingdom. - 2. Politics and the public sector. - 3. Public spending. - 4. Social policies and management. - Part Two. - 5. Managing performance. - 6. Service design and customer-citizen orientation. - 7. Audit and inspection. - 8. Collaboration. - Part two B: Outsourced services. 9. Managing through markets - 10. Managing through contracts. - 11. Privatization, regulation and public-private partnerships.
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