STEENHUISE, Bauke
Invisible trade-offs of publiv values : inside dutch railways - Oxford : Blackwell Publishers, June 2008
Dutch Railways (NS), a deregulated organization with many stakeholders, deal with multiple, potentially conflicting public values in the operation of a critical infrastructure. This article explains how this organization copes with value-conflicts without making trade-offs. The article has important lessons on safeguarding public values in infrastructure operations
Invisible trade-offs of publiv values : inside dutch railways - Oxford : Blackwell Publishers, June 2008
Dutch Railways (NS), a deregulated organization with many stakeholders, deal with multiple, potentially conflicting public values in the operation of a critical infrastructure. This article explains how this organization copes with value-conflicts without making trade-offs. The article has important lessons on safeguarding public values in infrastructure operations
