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SAINT-ONGE, Hubert

Leveraging communities of practice for strategic advantage - Burlington : Elsevier, 2003 - 370 p.

Part I: Setting the contex for communities of practice Chapter 1 - Increasing capabilities in the knowledge-driven organization Chapter 2 - Communities of practice: High-trust vessels for increasing capabilities Chapter 3 - Situating communities of practice in a strategic context Chapter 4 - Blueprint for buildind communities of practice Part II: Building communities of practice in a strategic context Chapter 5 - Community development process model overview Chapter 6 - Phase I: Community design and launch Chapter 7 - Phase II: Community implementation and growth Chapter 8 - Establishing community value: Measurement and reflection Part III: Creating communities: A course of action Chapter 9 - Community design and launch: Illustration of activities Chapter 10 - Community implementation and growth: Illustration of activities Chapter 11 - Communities as catalysts for change

9780750674584


Gestão do Conhecimento
Estudo de Caso
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Escola Nacional de Administração Pública

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