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JOHNSON, Ron

The art of empowerment : the profit and pain of employee involvement - London : Financial Times Management, 1998 - 223 p.

Part I - The essentials of empowerment 1 - What is empowerment? - All your essential questions answered 2 - Benefits and pitfalls - Achieving gains for the organization and avoiding costly mistakes 3 - Managing the culture change - A step-by-step guide to the mechanics of making the change 4 - Rewards and empowerment - Aligning your reward systems to support the empowerment culture 5 - Choosing the approach - Finding the best way for your particular organization to succeed Part II - Involvement methods 6 - Initiating change - More detail on methods to get you started 7 - Working relationships - How to get the roles and structures right 8 - Informing people - Effective methods for disseminating information 9 - Generating feedback - How to generate and bandle feedback 10 - Sharing and negotiating - How and when to share decisions 11 - Managing business relationships - Managing the interfaces with stakeholders Part III - Learning and empowerment 12 - Learning and development - An overview of ways of helping people to learn 13 - Planned learning - Planning learning to achieve organizational goals 14 - Empowering individuals - Ways and means to help your people to grow 15 - Organizational learning and teamwork - Creating a dynamic learning organization 16 - Leading an empowerment organization - Developing the leadership you need to succeed Part IV - Next steps 17 - Facing the future - Now you must consider what action you wil take Appendix - A beginner's guide to empowerment: how to get started


Gestão de Pessoas
Desenvolvimento de Pessoal
Capacitação Gerencial
Perfil Gerencial
Liderança
Organização
Negociação
Mudança Organizacional
Remuneração

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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