Part I - The essentials of empowerment 1 - What is empowerment? - All your essential questions answered 2 - Benefits and pitfalls - Achieving gains for the organization and avoiding costly mistakes 3 - Managing the culture change - A step-by-step guide to the mechanics of making the change 4 - Rewards and empowerment - Aligning your reward systems to support the empowerment culture 5 - Choosing the approach - Finding the best way for your particular organization to succeed Part II - Involvement methods 6 - Initiating change - More detail on methods to get you started 7 - Working relationships - How to get the roles and structures right 8 - Informing people - Effective methods for disseminating information 9 - Generating feedback - How to generate and bandle feedback 10 - Sharing and negotiating - How and when to share decisions 11 - Managing business relationships - Managing the interfaces with stakeholders Part III - Learning and empowerment 12 - Learning and development - An overview of ways of helping people to learn 13 - Planned learning - Planning learning to achieve organizational goals 14 - Empowering individuals - Ways and means to help your people to grow 15 - Organizational learning and teamwork - Creating a dynamic learning organization 16 - Leading an empowerment organization - Developing the leadership you need to succeed Part IV - Next steps 17 - Facing the future - Now you must consider what action you wil take Appendix - A beginner's guide to empowerment: how to get started

Remunueracao nao Financeira

Aprendizagem Organizacional

Stakeholders