KAKABADSE, Andrew
Trends in outsourcing : contrasting USA and Europe - 2002
An international survey of outsourcing contrasts current practice between US and European companies. US companies are identified as pursuing more value adding sourcing strategies while European of scale through outsourcing. Despite the commodity orientation of outsourcing, both European to their organizational strategy. For both US and European companies consider outsourcing as critical European companies the most preferred relation-ship between service purchaser and service provider is that of a single provider who has an industry focused, proven track record. Overall, US and European companies report higher than expected levels of satisfaction with outsourcing
Outsoursing
Competitive Advantage
Cost Discipline
Valor
Sourcing
Satisfaction
Service Purchaser
Service Provider
Trends in outsourcing : contrasting USA and Europe - 2002
An international survey of outsourcing contrasts current practice between US and European companies. US companies are identified as pursuing more value adding sourcing strategies while European of scale through outsourcing. Despite the commodity orientation of outsourcing, both European to their organizational strategy. For both US and European companies consider outsourcing as critical European companies the most preferred relation-ship between service purchaser and service provider is that of a single provider who has an industry focused, proven track record. Overall, US and European companies report higher than expected levels of satisfaction with outsourcing
Outsoursing
Competitive Advantage
Cost Discipline
Valor
Sourcing
Satisfaction
Service Purchaser
Service Provider
