Trends in outsourcing : contrasting USA and Europe
By: KAKABADSE, Andrew
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Contributor(s): KAKABADSE, Nada.
Material type: 
ArticlePublisher: 2002Subject(s): Outsoursing | Competitive Advantage | Cost Discipline | Valor | Sourcing | Satisfaction | Service Purchaser | Service ProviderEuropean Management Journal 20, 2, p. 189-198Abstract: An international survey of outsourcing contrasts current practice between US and European companies. US companies are identified as pursuing more value adding sourcing strategies while European of scale through outsourcing. Despite the commodity orientation of outsourcing, both European to their organizational strategy. For both US and European companies consider outsourcing as critical European companies the most preferred relation-ship between service purchaser and service provider is that of a single provider who has an industry focused, proven track record. Overall, US and European companies report higher than expected levels of satisfaction with outsourcing
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Periódico | Biblioteca Graciliano Ramos | Periódico | Not for loan |
An international survey of outsourcing contrasts current practice between US and European companies. US companies are identified as pursuing more value adding sourcing strategies while European of scale through outsourcing. Despite the commodity orientation of outsourcing, both European to their organizational strategy. For both US and European companies consider outsourcing as critical European companies the most preferred relation-ship between service purchaser and service provider is that of a single provider who has an industry focused, proven track record. Overall, US and European companies report higher than expected levels of satisfaction with outsourcing
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