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Alcatel Telecom transforms technicians into managers - 2002

This is a review of an article entitled "Pre ring managers for the `high-speed' company: the case of Alcatel University, Belgium", which was originally published in Journal of management Development, v.20 n.7. 2001. The autor was Daniel Wloberghs, of the University of Antwerp, Belgium. The article targets human-resource managers and trainers in multinational companies, which face challenges such as disappearing trade barriers, increasing competition, rapidly changing customer needs and technological innovation. It shows how HR and training managers at Alcatel Telecom have succeeded in becoming change agents, advisers, guide and designers of assessment and developmetn systems, and describes the systems adopted. Much detail is provided on Alcatel's aim of becoming a "high-speed" company. While the article contains a very practical focus, it is somewhat jargon-laden and difficult to read. More information would have been welcome on ways in which Alcatel plans to tie education and training even more closely to the world of work in the future


Management Development
Flexibility
International Business
Multinationals
Training Techniques
Human Resource Management

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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