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GUFFEY, Cynthia J

Positive reinforcement at the United States Internal Revenue Service - 2001

Disciplinning staff is a task that makes even the most effective managers fell uncomfortable. In all but the most severe cases, a caregul balance must be struck between punishiment and improving employee performance. The IRS disciplinary procedures show that it is possible to use the best elements of different approaches and get everyone involved - management, employees and unions


Discipline Models
Discipline Effectiveness
USA
Internal Revenue Service
Government Agency

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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