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Managing through measurement or meaning? Lessons from experience with New Zealand's public sector performance management systems (Record no. 11210)

000 -LEADER
fixed length control field 02020naa a2200181uu 4500
001 - CONTROL NUMBER
control field 11086
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211155310.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 030212s2005 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name NORMAN, Richard
9 (RLIN) 7783
245 10 - TITLE STATEMENT
Title Managing through measurement or meaning? Lessons from experience with New Zealand's public sector performance management systems
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. dec. 2002
520 3# - SUMMARY, ETC.
Summary, etc. Comprehensive adoption of system for managing for results as an alternative to procedure-based bureaurcracy has earned the New Zealand public sector a reputation as the `world's a most advanced performance system (Kettl, 2000:7) Research with a cross-section of users of this system, now nearly 15 years old, reveals a variety of responses. True Believers support a current focus on measurement and think that morew effort should be put into creating clearer, more observable measures that emphasise outcomes. Pragmatic Sceptics see reported measures as part of a new game of public management and at best a starting point for asking about the substance behind the form. Active Doubters believe that too much emphasis on measurement gets in the way of the `real work' of developing relationship-based work in a political environment. Issues of meaning are seen to be more important than measurement for the further development of the system
773 08 - HOST ITEM ENTRY
Title International Review of Administrative Sciences
Related parts 68, 4, p. 619-628
Place, publisher, and date of publication , dec. 2002
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20030212
Operator's initials, OID (RLIN) Lucima
Cataloger's initials, CIN (RLIN) Lucimara
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20060731
Operator's initials, OID (RLIN) 1352^b
Cataloger's initials, CIN (RLIN) Quiteria
Holdings
Status de empréstimo Status de perda Status de danificação Restrição de uso Não pode ser emprestado Código da coleção Localização permanente Localização atual Data de aquisição Date last seen Preço efetivo a partir de Tipo de material
          Periódico Biblioteca Graciliano Ramos Biblioteca Graciliano Ramos 2017-09-28 2017-09-28 2017-09-28 Periódico

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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