| 000 -LEADER |
|---|
| fixed length control field |
01258nam a2200301uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
12130 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190211152324.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
030620s2001 xx ||||g| |0|| 0 spa d |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
spa |
| -- |
por |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
1.06 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
E822e |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Estratégias de orientação para o usuário-cidadão |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Brasilia : |
| Name of publisher, distributor, etc. |
ENAP, |
| Date of publication, distribution, etc. |
2001 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
50 p. |
| 490 0# - SERIES STATEMENT |
|---|
| Series statement |
Coleção Seminário ENAP |
| 505 80 - FORMATTED CONTENTS NOTE |
|---|
| Title |
1 - Introducao |
| -- |
2 - Publicacoes |
| -- |
3. Apresentacao - Ministerio de la Administracion Publica - Espanha |
| -- |
4 - Las cartas de servicios y los premios a la calidad en la administracion general del Estado |
| -- |
5 - Real decreto 1259/1999 |
| -- |
6 - Cartas de servicios. Sinopsis comparativa de 14 paises de la OCDE |
| -- |
7 - Libros publicados por el ministerio de administraciones publicas para impulsar programas de calidad |
| 590 ## - LOCAL NOTE (RLIN) |
|---|
| Local note |
Esta publicação pertence ao acervo da Biblioteca Depositária. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Atendimento ao Cidadão |
| 9 (RLIN) |
12988 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Otimização |
| 9 (RLIN) |
13474 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Serviço Público |
| 9 (RLIN) |
12780 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Satisfação do Cliente |
| 9 (RLIN) |
12074 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Evento |
| 9 (RLIN) |
13145 |
| 651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME |
|---|
| Geographic name |
Espanha |
| 9 (RLIN) |
12899 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Livro Geral |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20030620 |
| Operator's initials, OID (RLIN) |
Raphae |
| Cataloger's initials, CIN (RLIN) |
Raphael |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20130520 |
| Operator's initials, OID (RLIN) |
1226^b |
| Cataloger's initials, CIN (RLIN) |
karina |
