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Setting Public Service Outcome Targets : (Record no. 14624)

000 -LEADER
fixed length control field 01244naa a2200169uu 4500
001 - CONTROL NUMBER
control field 6012016004317
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211160546.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 060120s2006 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name BOYNE, George A.; LAW, Jennifer
9 (RLIN) 23096
245 10 - TITLE STATEMENT
Title Setting Public Service Outcome Targets :
Remainder of title lessons from local public service agreements
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Oxford :
Name of publisher, distributor, etc. Blackwell Publishing,
Date of publication, distribution, etc. August 2005
520 3# - SUMMARY, ETC.
Summary, etc. Public agencies in the UK and elsewhere are increasingly required to set outcome targets as a strategy for improving their services. A crucial element of this 'results orientation' is a clear definition of the desired outcomes and a specification of appropriate performance indicators. A recent example of this policy in the UK—Local Public Service Agreements (LPSAs)—is examined in this article. The authors' analysis of the first generation of LPSAs shows that just under half of the indicators used were measures of outcome. The authors explain the 'wicked' issues in outcome measurement that emerged from the research
773 08 - HOST ITEM ENTRY
Title Public Money & Management
Related parts 25, 4, p. 253-260
Place, publisher, and date of publication Oxford : Blackwell Publishing, August 2005
International Standard Serial Number ISSN 0954-0962
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20060120
Operator's initials, OID (RLIN) 1600^b
Cataloger's initials, CIN (RLIN) Analuiza

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

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