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Struggles in trnasformation : (Record no. 29154)

000 -LEADER
fixed length control field 01695naa a2200193uu 4500
001 - CONTROL NUMBER
control field 9052014373913
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211164933.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 090520s2009 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name RAGO, William V
9 (RLIN) 36969
245 10 - TITLE STATEMENT
Title Struggles in trnasformation :
Remainder of title a study in tqm, leadership, and organizational culture in a government agency
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Malden, MA :
Name of publisher, distributor, etc. Blackwell Publishers,
Date of publication, distribution, etc. may/june 1996
520 3# - SUMMARY, ETC.
Summary, etc. Working in an organization whose culture is changing? Thinking about implementing TQP but are unsure of the barriers you will discover or the pressures it can impose on the organization? Have you heard the expression "begin at the top" associated with organizational change and wondered what it actually means in practice? This case study describes the efforts undertaken and lesson learned by the Texas department of mental health and mental retardation as it began the transformation of its agency culture in keeping with a TQP model. Although there have been many successes over the has roots in a mixture of uncertainty regarding the next step to take and in the need for the agency's senior managers to personally transform the way they go about their work. The author's experience has led to the realization that if the transformation. The struggle the author's agncy encountered in making this personal transformation is the subject of this study.
590 ## - LOCAL NOTE (RLIN)
Local note Public administration review PAR
590 ## - LOCAL NOTE (RLIN)
Local note May/June 1996 Volume 56 Number 3
773 08 - HOST ITEM ENTRY
Title Public administration review: PAR
Related parts 56, 3, p. 227-234
Place, publisher, and date of publication Malden, MA : Blackwell Publishers, may/june 1996
International Standard Serial Number ISSN 00333352
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20090520
Operator's initials, OID (RLIN) 1437^b
Cataloger's initials, CIN (RLIN) mayze

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