Total quality management : (Record no. 29300)
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fixed length control field | 01345naa a2200205uu 4500 |
001 - CONTROL NUMBER | |
control field | 9052814134713 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | OSt |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20190211165032.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 090528s2009 xx ||||gr |0|| 0 eng d |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | eng |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | CONNOR, Patrick E |
9 (RLIN) | 28271 |
245 10 - TITLE STATEMENT | |
Title | Total quality management : |
Remainder of title | a selective commentary on its human dimensions |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | malden, MA : |
Name of publisher, distributor, etc. | Blackwell Publishers, |
Date of publication, distribution, etc. | nov./dec.1997 |
520 3# - SUMMARY, ETC. | |
Summary, etc. | This article investigates some of the human dimensions of the total quality management movement (TQM), discussing its costs along with its potencial benefits. It argues that the human costs of TQM are often substancial and may under certain circumstance be largely unavoidable. Indeed, it argues that the human costs of TQM are a direct consequence of middle managers' egos and fears, employee motivations, trivial employee participation, and the coercive nature of team structures. The artcle acknowledges TQM's potential benefits but admonishes its adherents not to ignore its potential costs. |
590 ## - LOCAL NOTE (RLIN) | |
Local note | Public administration review PAR |
590 ## - LOCAL NOTE (RLIN) | |
Local note | Nov./Dec. 1997 Volume 57 Number 6 |
773 08 - HOST ITEM ENTRY | |
Title | Public administration review: PAR |
Related parts | 57, 6, p. 501-509 |
Place, publisher, and date of publication | malden, MA : Blackwell Publishers, nov./dec.1997 |
International Standard Serial Number | ISSN 00333352 |
Record control number | |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Periódico |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
-- | 20090528 |
Operator's initials, OID (RLIN) | 1413^b |
Cataloger's initials, CIN (RLIN) | mayze |
998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
-- | 20090528 |
Operator's initials, OID (RLIN) | 1427^b |
Cataloger's initials, CIN (RLIN) | mayze |
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