| 000 -LEADER |
|---|
| fixed length control field |
02139nam a2200349uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
0030309491837 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190211170324.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
100303s2009 xx ||||g| |0|| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781847421807 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
1.15 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
C758c |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
The consumer in public services : |
| Remainder of title |
choice, values and differece |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Bristol : |
| Name of publisher, distributor, etc. |
PP, |
| Date of publication, distribution, etc. |
2009 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
289 p. |
| 505 80 - FORMATTED CONTENTS NOTE |
|---|
| Title |
Introduction: managing the 'unmanageable consumer' - Martin Powell, Shane Doheny, Ian Greener and Nick Mills |
| -- |
The consumer and new labour: the consumer as king? - Eric Shaw |
| -- |
Narratives of public service delivery in the UK: comparing central and local government - Catherine Needham |
| -- |
Understanding the 'differentiated consumer' in public services - Richard Simmons |
| -- |
Differentiating consumers in professional services: information, empowerment and the emergence of the fragmented consumer - Angus Laing, Gill Hogg, Terry Newholm and Debbie Keeling |
| -- |
The healthcare consumer - Martin Powell and Ian Greener |
| -- |
The consumer in education - Catherine M. Farrell |
| -- |
The consumer and social housing - Nick Mills |
| -- |
The people's police? Citizens, consumers and communities - John Clarke |
| -- |
The consumer in social care - Caroline Glendinning |
| -- |
Differentiated consumers? A differentiated view from a service user perspective - Peter Beresford |
| -- |
Authoritative consumers or experts by experience? User groups in health and social care - Marian Barnes |
| -- |
The public service consumer as member - Richard Simmons and Johnston Birchall |
| -- |
Conclusion: the consumer in public services - Richard Simmons and Martin Powell |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Atendimento ao Cidadão |
| 9 (RLIN) |
12988 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Serviço Público |
| 9 (RLIN) |
12780 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Cidadania |
| 9 (RLIN) |
12902 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Consumidor |
| 9 (RLIN) |
16430 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Saúde Pública |
| 9 (RLIN) |
12034 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Ensino Público |
| 9 (RLIN) |
12006 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Política Habitacional |
| 9 (RLIN) |
12186 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Assistência Social |
| 9 (RLIN) |
13213 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Europa |
| 9 (RLIN) |
12887 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Grã-Bretanha |
| 9 (RLIN) |
13133 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
|
| 9 (RLIN) |
38879 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
|
| 9 (RLIN) |
38880 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Livro Geral |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20100303 |
| Operator's initials, OID (RLIN) |
0949^b |
| Cataloger's initials, CIN (RLIN) |
Daiane |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20130618 |
| Operator's initials, OID (RLIN) |
1032^b |
| Cataloger's initials, CIN (RLIN) |
karina |
