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A study of the validity of three majos business excellence models in the Asia pacific region (Record no. 33430)

000 -LEADER
fixed length control field 01787naa a2200229uu 4500
001 - CONTROL NUMBER
control field 0052016021837
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211171859.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100520s2009 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name JAYAMAHA, Nihal
9 (RLIN) 40397
245 10 - TITLE STATEMENT
Title A study of the validity of three majos business excellence models in the Asia pacific region
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Oxfordshire :
Name of publisher, distributor, etc. Routledge,
Date of publication, distribution, etc. nov./dez. 2009
520 3# - SUMMARY, ETC.
Summary, etc. The validity of three key Business Excellence (BE) models used in the Asia Pacific Region - the Australian Business Excellence Framework (ABEF), the Baldrige Criteria for Performance Excellence (BCPE), and the Singapore Quality Award Criteria (SQAC) - was studied based on data (item scores) of past applicants of national quality/BE awards. This study greatly enhances understanding of the following: (i) how measurement items in different BE models are related to their assigned categories (constructs); (ii) evidence that there exists a theory underlying BE criteria; and (iii) how theoretical models can be interpreted, from a practical perspective. We found that in general, the level of evidence of measurement validity of the ABEF was lower, compared to the other two BE models. It is recommended that more attention is given to enhancing the precision of measurement items in future model revisions. The heuristics used in this analysis can be applied as a generic method in many other studies.
590 ## - LOCAL NOTE (RLIN)
Local note Volume 20
590 ## - LOCAL NOTE (RLIN)
Local note Numbers 11-12
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name GRIGG, Nigel
9 (RLIN) 36218
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name MANN, Robin
9 (RLIN) 34984
773 08 - HOST ITEM ENTRY
Title Total Quality Management & Business Excellence
Related parts 20, 11-12, p. 1213-1227
Place, publisher, and date of publication Oxfordshire : Routledge, nov./dez. 2009
International Standard Serial Number ISSN 14783363
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100520
Operator's initials, OID (RLIN) 1602^b
Cataloger's initials, CIN (RLIN) Daiane
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100531
Operator's initials, OID (RLIN) 1328^b
Cataloger's initials, CIN (RLIN) Carolina

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Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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