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TQM, knowledge management and collaborative commerce adoption : (Record no. 36704)

000 -LEADER
fixed length control field 01965naa a2200241uu 4500
001 - CONTROL NUMBER
control field 0100517010437
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211173751.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 101005s2010 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name CHONG, Alain Yee-Loong
9 (RLIN) 42526
245 10 - TITLE STATEMENT
Title TQM, knowledge management and collaborative commerce adoption :
Remainder of title a literature review and research framework
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Oxfordshire :
Name of publisher, distributor, etc. Routledge,
Date of publication, distribution, etc. May/June 2010
520 3# - SUMMARY, ETC.
Summary, etc. This article discusses the influence of total quality management (TQM) and knowledge management (KM) on collaborative commerce (c-commerce) adoption. An extensive review of literature was carried out to develop an integrated model of TQM and KM to examine the influence of TQM and KM on c-commerce adoption. The findings provide a basis for developing a model to advance the TQM, KM and innovation adoption research literature. This study proposes a new integrated model which includes practices from both TQM and KM theories to examine if these practices will result in an improvement in the adoption of c-commerce. Organisations intending to adopt or increase the level of adoption of c-commerce will be able to make managerial decisions based on TQM and KM practices from this research. The study makes a significant contribution by combining TQM and KM models as a methodological example which is useful for practitioners to track the degree of TQM and KM effects on c-commerce adoption. This model can be used by companies to do a pre-test baseline measurement, and then periodically reassess the effects of any TQM and KM change
590 ## - LOCAL NOTE (RLIN)
Local note Volume 21
590 ## - LOCAL NOTE (RLIN)
Local note Numbers 5-6
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name KENG-BOON, Ooi
9 (RLIN) 42527
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name BINSHAN, Lin
9 (RLIN) 42528
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name PEI-LEE, Teh
9 (RLIN) 42529
773 08 - HOST ITEM ENTRY
Title Total Quality Management & Business Excellence
Related parts 21, 5-6, p. 457-474
Place, publisher, and date of publication Oxfordshire : Routledge, May/June 2010
International Standard Serial Number ISSN 14783363
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20101005
Operator's initials, OID (RLIN) 1701^b
Cataloger's initials, CIN (RLIN) Daiane
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20101006
Operator's initials, OID (RLIN) 1743^b
Cataloger's initials, CIN (RLIN) Carolina

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