| 000 -LEADER |
|---|
| fixed length control field |
03371nam a2200301uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
3102914090032 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190211181110.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
131029s2010 xx ||||g| |0|| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9783642019514 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
2.20 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
H23617h |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Handbook on business process management : |
| Remainder of title |
strategic alignment, governance, people and culture |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Heidelberg : |
| Name of publisher, distributor, etc. |
Springer, |
| Date of publication, distribution, etc. |
2010 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
616 p. |
| 490 0# - SERIES STATEMENT |
|---|
| Series statement |
International Handbooks on Information Systems |
| 505 80 - FORMATTED CONTENTS NOTE |
|---|
| Title |
Part I. Strategic alignment |
| -- |
Delivering business strategy through process management - Roger Burlton |
| -- |
Management of process excellence - Mathias Kirchmer |
| -- |
Process capital as strategic success factor: the lufthansa example - Markus Brenner and Andre´ Coners |
| -- |
Process classification frameworks - Chris Aitken, Christine Stephenson, and Ryan Brinkworth |
| -- |
Taxonomy of business process management approaches - Tobias Bucher and Robert Winter |
| -- |
Process performance management - Diana Heckl and Jürgen Moormann |
| -- |
Business process analytics - Michael zur Mühlen and Robert Shapiro |
| -- |
Managing regulatory compliance in business processes - Shazia Sadiq and Guido Governatori |
| -- |
Prioritizing process improvement: an example from the australian financial services sector - Wasana Bandara, Alain Guillemain, and Paul Coogans |
| -- |
Part II. Governance |
| -- |
Business process governance - M. Lynne Markus and Dax D. Jacobson |
| -- |
Business process management governance - Andrew Spanyi |
| -- |
The process of business process management - August-Wilhelm Scheer and Eric Braba¨nder |
| -- |
The service portfolio of a BPM center of excellence - Michael Rosemann |
| -- |
BPM center of excellence: the case of a Brazilian company - Leandro Jesus, Andre´ Macieira, Daniel Karrer, and Heitor Caulliraux |
| -- |
Business process standardization - Roger Tregear |
| -- |
BPO through the BPM lens: a case study - Jyoti M. Bhat, Jude Fernandez, Manish Kumar, and Sukriti Goel |
| -- |
Toward a global process management system: the thyssenkrupp presta case - Stefan Novotny and Nicholas Rohmann |
| -- |
Business process maturity in public administrations - Jörg Zwicker, Peter Fettke, and Peter Loos |
| -- |
Part III. People and culture |
| -- |
Expertise in business process management - Alexandra Kokkonen and Wasana Bandara |
| -- |
Business process management curriculum - Yvonne Lederer Antonucci |
| -- |
Dealing with human-driven processes - Keith Harrison-Broninski |
| -- |
Knowledge engineering in business process management - Dimitris Karagiannis and Robert Woitsch |
| -- |
Cultural change in process management - Ulrike Baumöl |
| -- |
Managing creativity-intensive processes: learning from film and visual effects production - Stefan Seidel, Katherine Shortland, David Court, and Didier Elzinga |
| -- |
Global processes and data: the culture journey at Hilti corporation - Jan vom Brocke, Martin Petry, Theresa Sinnl, Bo Østerberg Kristensen, and Christian Sonnenberg |
| -- |
An organizational approach to BPM: the experience of an Australian transport provider - Tonia de Bruin and Gaby Doebeli |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Administração Estratégica |
| 9 (RLIN) |
12916 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Gestão de Processos |
| 9 (RLIN) |
14100 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Negócio |
| 9 (RLIN) |
12060 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Gestão de Desempenho |
| 9 (RLIN) |
15042 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Governança |
| 9 (RLIN) |
11938 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
|
| 9 (RLIN) |
48930 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Livro Consulta |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20131029 |
| Operator's initials, OID (RLIN) |
1409^b |
| Cataloger's initials, CIN (RLIN) |
Pedro |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20140702 |
| Operator's initials, OID (RLIN) |
1433^b |
| Cataloger's initials, CIN (RLIN) |
Pedro |
