000 -LEADER |
fixed length control field |
01489nam a2200289uu 4500 |
001 - CONTROL NUMBER |
control field |
4740 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
OSt |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20240719062911.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
001128s1995 xx ||||g| |0|| 0 spa d |
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
10.001 |
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
INAP 4 |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
041 ## - LANGUAGE CODE |
Language code of text/sound track or separate title |
spa |
245 10 - TITLE STATEMENT |
Title |
CARTAS DE SERVICIOS PÚBLICOS |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
Madrid : |
Name of publisher, distributor, etc. |
MAP/INAP, |
Date of publication, distribution, etc. |
1995 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
99 p. |
490 0# - SERIES STATEMENT |
Series statement |
Documentos INAP ; |
Volume/sequential designation |
4 |
505 80 - FORMATTED CONTENTS NOTE |
Title |
1 - Reino Unido: la carta del ciudadano |
-- |
Introduccion: los principios del servicio público |
-- |
Fijación de niveles de calidad de los servicios |
-- |
Ofrecer calidad |
-- |
Control de progresos |
-- |
Reclamaciones y compensaciones |
-- |
2 - Italia: carta de servicios públicos |
-- |
Principios acerca de la prestación de servicios. Directiva de los servicios públicos. Directiva del Presidente del Consejo de Ministros de 27 de enero de 1994 |
-- |
Esquema general de referencia de la Carta de los servicios escolares. Decreto del Presidente del Consejo de Ministros de 7 de junio de 1995 |
-- |
Esquema general de referencia de la Carta de los servicios públicos sanitarios. Decreto del Presidente del Consejo de Ministros de 19 de mayo de 1995 |
-- |
3 - Noticia de otras experiencias |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Qualidade |
9 (RLIN) |
12842 |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Cidadania |
9 (RLIN) |
12902 |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Prestação de Serviço |
9 (RLIN) |
12129 |
651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME |
Geographic name |
Espanha |
9 (RLIN) |
12899 |
651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME |
Geographic name |
Grã-Bretanha |
9 (RLIN) |
13133 |
651 #4 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME |
Geographic name |
Itália |
9 (RLIN) |
13276 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Koha item type |
Livro Especial |
998 ## - LOCAL CONTROL INFORMATION (RLIN) |
-- |
20001128 |
Operator's initials, OID (RLIN) |
Rutele |
Cataloger's initials, CIN (RLIN) |
Rutelene |
998 ## - LOCAL CONTROL INFORMATION (RLIN) |
-- |
20070924 |
Operator's initials, OID (RLIN) |
1207^b |
Cataloger's initials, CIN (RLIN) |
Quiteria |