| 000 -LEADER |
|---|
| fixed length control field |
01908naa a2200205uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
8383 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190211154442.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
021118s2002 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
KEE-HUNG Lai |
| 9 (RLIN) |
5474 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
The state of quality management implementation : |
| Remainder of title |
a cross-senctional study of quality-oriented companies in Hong Kong |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Oxfordshire : |
| Name of publisher, distributor, etc. |
Routledge, |
| Date of publication, distribution, etc. |
January 2002 |
| 520 3# - SUMMARY, ETC. |
|---|
| Summary, etc. |
This paper reports the current status of quality management implementation in quality-oriented companies in Hong Kong, identifies the major problems they encounter and suggests future direcitons for quality managmetn in Hong Kong. We use the critical factors of quality management developed by Black and Porter (1996, Decision Sciences, 27, pp. 1-21) as the evaluation citeria for this study. Using a structured questionnaire, we surveu over 1000 companies with an operational quality managment system and receive 304 valid responses for data analysis. The respondent companies are classified into four industry types: manufacturing, service, construction and public utility. The results display a cross-section of their quality management implementation status in these different industries in Hong Kong. We find that these comanies in the public utility and service industries appear to have a higher level of quality managment implementation than those in the manufacturing and construction industries. They also seem to differ in their emphases on their quality managmeent implementation. Implication of the results and sugestions for quality management implementation are provided |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
WEEARAKOON, Thilaka S. |
| 9 (RLIN) |
17657 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
T. C. E.Cheng |
| 9 (RLIN) |
17658 |
| 773 08 - HOST ITEM ENTRY |
|---|
| Title |
Total Quality Management |
| Related parts |
13, 1, p. 29-38 |
| Place, publisher, and date of publication |
Oxfordshire : Routledge, January 2002 |
| International Standard Serial Number |
ISSN 09544127 |
| Record control number |
|
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20021118 |
| Operator's initials, OID (RLIN) |
Lucima |
| Cataloger's initials, CIN (RLIN) |
Lucimara |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20101029 |
| Operator's initials, OID (RLIN) |
1157^b |
| Cataloger's initials, CIN (RLIN) |
Carolina |
