| 000 -LEADER |
|---|
| fixed length control field |
01460naa a2200193uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
8422 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190211154448.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
021119s2002 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
HUGHES, Adrian |
| 9 (RLIN) |
4974 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Comparison of the 14 deadly diseases and the business excellence model |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Oxfordshire : |
| Name of publisher, distributor, etc. |
Routledge, |
| Date of publication, distribution, etc. |
March 2002 |
| 520 3# - SUMMARY, ETC. |
|---|
| Summary, etc. |
How the European Business Excellence Model was developed from the American Malcolm Baldrige National Quality Award has been well reported. The Malcolm Baldrige National Quality Award in turn drew its inspiration from the Japanese Deming Application Prize. This study investigates the use of self-assessment and the Business Excellence Model, as pplied to the UK financial services sector, and evaluates its effectiveness in helping companies remove the deadly diseases and obstacles identified by Deming. The general conclusion is drawn that there is no significant difference between companies who have a low, medium and high score from self-assessment when measured against Deming's 14 points for manaement and that the use of the Business Excellence Model may not by itself remove fundamental barriers for improvement |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
HALSALL, David N |
| 9 (RLIN) |
17712 |
| 773 08 - HOST ITEM ENTRY |
|---|
| Title |
Total Quality Management |
| Related parts |
13, 2, p. 255-263 |
| Place, publisher, and date of publication |
Oxfordshire : Routledge, March 2002 |
| International Standard Serial Number |
ISSN 09544127 |
| Record control number |
|
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20021119 |
| Operator's initials, OID (RLIN) |
Lucima |
| Cataloger's initials, CIN (RLIN) |
Lucimara |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20101029 |
| Operator's initials, OID (RLIN) |
1145^b |
| Cataloger's initials, CIN (RLIN) |
Carolina |
