| 000 -LEADER |
|---|
| fixed length control field |
01621naa a2200277uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
8953 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20191018062530.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
021204s2005 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
SKAATES, Maria Anne |
| 9 (RLIN) |
10078 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Managing relationship-driven competence dynamics in professional service organisations |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Date of publication, distribution, etc. |
2002 |
| 520 3# - SUMMARY, ETC. |
|---|
| Summary, etc. |
Client relations play a major role in the competence development of professional service providers. However mutually and particularity are also key concerns in providers' client relationships. There-fore four inter-linked frameworks for classifying relationship-related competence dynamics at the levels of the organisation, relationship, and network of relationships are pesented. The frameworks are illustrated in a case concerning fault diagnosis software projects undertaken by Finnish contractrual R&D provider VTT Electronics. Finally, suggestions are made concerning the use of the suggestions are made concerning the use of the frameworks by managers of professional service organisations to develop an increased understanding of their own client relatioship-specific competnence dynamics |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Serviço Profissional |
| 9 (RLIN) |
18229 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| 9 (RLIN) |
12105 |
| Topical term or geographic name entry element |
Competência |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Relacionamento com o cliente |
| 9 (RLIN) |
18230 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Mutualidade |
| 9 (RLIN) |
18231 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Particularidade |
| 9 (RLIN) |
18232 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Contrato R&D |
| 9 (RLIN) |
18233 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Gestão do Conhecimento |
| 9 (RLIN) |
13120 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
SEPPANEN, Veikko |
| 9 (RLIN) |
9791 |
| 773 08 - HOST ITEM ENTRY |
|---|
| Title |
European Management Journal |
| Related parts |
20, 4, p. 430-437 |
| Place, publisher, and date of publication |
, 2002 |
| Record control number |
|
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20021204 |
| Operator's initials, OID (RLIN) |
Lucima |
| Cataloger's initials, CIN (RLIN) |
Lucimara |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20140820 |
| Operator's initials, OID (RLIN) |
1049^b |
| Cataloger's initials, CIN (RLIN) |
karina |
