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Evolving forms of quality management in local government : (Record no. 9265)

000 -LEADER
fixed length control field 01260naa a2200193uu 4500
001 - CONTROL NUMBER
control field 9124
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20220111101907.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 021210s2005 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
9 (RLIN) 6078
Personal name Lewis, Michael
245 10 - TITLE STATEMENT
Title Evolving forms of quality management in local government :
Remainder of title lessons form the Best Value pilot programme
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2001
520 3# - SUMMARY, ETC.
Summary, etc. This article explores the relationship between Quality Management (QM) and Best Value. It investigates how well Best Value incorporates established QM practice and moreover, whether the framework has also encouraged any innovative QM developments. Conceptual and practice-centred models of local government service quality provide the structure to explore empirical evidence gathered from the Best Value pilot programme, with more specific reference to the Cumbria County Council case and a number of other shorter exemplars. The article concludes with reflection on the limitations of the study and a discussion of its managerial, governance and future a research implications
700 1# - ADDED ENTRY--PERSONAL NAME
9 (RLIN) 4642
Personal name Hartley, Jean
773 08 - HOST ITEM ENTRY
Title Policy & Politic
Related parts 29, 4, p. 477-496
Place, publisher, and date of publication , 2001
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20021210
Operator's initials, OID (RLIN) Cassio
Cataloger's initials, CIN (RLIN) Cassio
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20111025
Operator's initials, OID (RLIN) 1622^b
Cataloger's initials, CIN (RLIN) Geisneer
Holdings
Status de empréstimo Status de perda Status de danificação Restrição de uso Não pode ser emprestado Código da coleção Localização permanente Localização atual Data de aquisição Date last seen Preço efetivo a partir de Tipo de material
          Periódico Biblioteca Graciliano Ramos Biblioteca Graciliano Ramos 2017-09-27 2017-09-27 2017-09-27 Periódico

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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