| 000 -LEADER |
|---|
| fixed length control field |
01523naa a2200265uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
9631 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190211154759.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
021227s2005 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
HANSEN, Torben |
| 9 (RLIN) |
4588 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Quality i the marketplace : |
| Remainder of title |
a theoretical and empirical invetisgation |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Date of publication, distribution, etc. |
2001 |
| 520 3# - SUMMARY, ETC. |
|---|
| Summary, etc. |
Quality is an ambiguous concept. Through a number of authors have contributed with both classifications and definitons of the quality concept here is still considerable confusion about the application of quality. In this article, quality is seen in the context of the essential transformation problem which may exist between the supplier and the customer. On this basis, a common frme of reference for dealing with the concept of quality is proposed. It is further underlined that it is vital for succesful implementation of TQM for there to be a correspondence between the suppliers and their customers interpretations of quality. The performance of a quantitative study indicates, however, that suppliers may use the concept of quality in an inconsistent way when daling with the concept in the marketplace |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Quality |
| 9 (RLIN) |
16492 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
TQM |
| 9 (RLIN) |
16941 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Expectations |
| 9 (RLIN) |
18996 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Value |
| 9 (RLIN) |
18997 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Excellence |
| 9 (RLIN) |
18998 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Producers Criteria |
| 9 (RLIN) |
18999 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Consumers Criteria |
| 9 (RLIN) |
19000 |
| 773 08 - HOST ITEM ENTRY |
|---|
| Title |
European Management Journal |
| Related parts |
19, 2, p. 203-211 |
| Place, publisher, and date of publication |
, 2001 |
| Record control number |
|
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20021227 |
| Operator's initials, OID (RLIN) |
Cassio |
| Cataloger's initials, CIN (RLIN) |
Cassio |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20140603 |
| Operator's initials, OID (RLIN) |
0943^b |
| Cataloger's initials, CIN (RLIN) |
|
