Digital reference service
By: MON, Lorri
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Material type: 
ArticlePublisher: 2000Government Information Quartely 17, 3, p. 309-318Abstract: As agencies increasingly provide via the Internet and government documents migrate to online Web sites, government service providers face a growing problem of how manage high volumes of public questions sent to government Web sites by e-mail. This article focuses on the increasing public demand for digital references services
| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Periódico | Biblioteca Graciliano Ramos | Periódico | Not for loan |
As agencies increasingly provide via the Internet and government documents migrate to online Web sites, government service providers face a growing problem of how manage high volumes of public questions sent to government Web sites by e-mail. This article focuses on the increasing public demand for digital references services
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