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King Arthur's round table : how collaborative conversations create smart organizations

By: PERKINS, David.
Material type: materialTypeLabelBookPublisher: New Jersey : John Wiley & Sons, 2003Description: 274 p.Subject(s): Organizações | Desenvolvimento organizacional | Criatividade | Comunicacao interpessoal | Competência Administrativa | Liderança
Contents:
Chapter 1: King Arthur's dream A smarter table Putting our heads together Power to the people Cooling down conflict Team intelligence From camelot to reality Chapter 2: Organizations are made of conversations Ernesto's truth Image tech and vision tech How round is your table? Process smart and deciding smart People smart and the language of actions The usual suspects Two archetypes of negotiation Contact architecture Chapter 3: Yakety yark and feedback Yakety yark, 1958 The dilemma of feedback Three faces of feedback Which style when? A feedback camelot Four brands of better feedback Findings from the feedback front Who to whom Here there be dragons Chapter 4: The dificulties of being of one mind Mind melds What is intelligence? Difficulty 1: The five-brain backlash Difficulty 2: cognitive oversimplification Difficulty 3: Emotional oversimplification Difficulty 4: regression in the face of stress Difficulty 5: the domino effect Difficulty 6: the power advantage Are we ready to give up yet? Chapter 5: From lordship to leadership Policy 113 What leaders do Four forms of leadership Leadership for intelligence Man with a horn Streetwise street by street Here there be dragons Chapter 6: Ants, weather, and organizational intelligence King Arthur's ants Common scents Knowledge weather Why should I buy this? Yes, but, rebut The asian executive's question Making the weather Chapter 7: Collaboration, not colaboration One of seven Three faces of colaboration What facillitation does and why it is not enough The good: what collaboration means, how it helps, and when it helps The bad: the pitfalls of problem sharing The rules of which The ugly: the challenge of collaborative citizenship The art of citizenship Here there be dragons Chapter 8: Creative conflict,tragic trust A Tragedy of trust Calm as a clam Three ways of setting conflict Regressive and progressive conflict How trust works Trust in the land of lear Better conflict through trust Here There be superdragons Chapter 9: Climbing toward camelot Presto change-o Poetry in motion The one-eyed woman Pocket change How change takes flight The dragon unlearning The three arts of unlearning The road to camelot
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Item type Current location Collection Call number Copy number Status Date due Barcode
Livro Geral Biblioteca Graciliano Ramos
Livro Geral 2.01P448k (Browse shelf) 1 Available 10009059

Chapter 1: King Arthur's dream A smarter table Putting our heads together Power to the people Cooling down conflict Team intelligence From camelot to reality Chapter 2: Organizations are made of conversations Ernesto's truth Image tech and vision tech How round is your table? Process smart and deciding smart People smart and the language of actions The usual suspects Two archetypes of negotiation Contact architecture Chapter 3: Yakety yark and feedback Yakety yark, 1958 The dilemma of feedback Three faces of feedback Which style when? A feedback camelot Four brands of better feedback Findings from the feedback front Who to whom Here there be dragons Chapter 4: The dificulties of being of one mind Mind melds What is intelligence? Difficulty 1: The five-brain backlash Difficulty 2: cognitive oversimplification Difficulty 3: Emotional oversimplification Difficulty 4: regression in the face of stress Difficulty 5: the domino effect Difficulty 6: the power advantage Are we ready to give up yet? Chapter 5: From lordship to leadership Policy 113 What leaders do Four forms of leadership Leadership for intelligence Man with a horn Streetwise street by street Here there be dragons Chapter 6: Ants, weather, and organizational intelligence King Arthur's ants Common scents Knowledge weather Why should I buy this? Yes, but, rebut The asian executive's question Making the weather Chapter 7: Collaboration, not colaboration One of seven Three faces of colaboration What facillitation does and why it is not enough The good: what collaboration means, how it helps, and when it helps The bad: the pitfalls of problem sharing The rules of which The ugly: the challenge of collaborative citizenship The art of citizenship Here there be dragons Chapter 8: Creative conflict,tragic trust A Tragedy of trust Calm as a clam Three ways of setting conflict Regressive and progressive conflict How trust works Trust in the land of lear Better conflict through trust Here There be superdragons Chapter 9: Climbing toward camelot Presto change-o Poetry in motion The one-eyed woman Pocket change How change takes flight The dragon unlearning The three arts of unlearning The road to camelot

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