Exploring success factors for Taiwan´s government eletronic tendering system : behavorial perspectives from end users
By: CHU, Pin-Yu
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Contributor(s): HSIAO, Naiyi | LEE, Fung-Wu | CHEN, Chun-Wei.
Material type: 
ArticlePublisher: Orlando : Elsevier, 2004Subject(s): Electronic government; Electronic procurement (e-procurement); Electronic tendering system; Theory of planned behavior; End user satisfactionGovernment Information Quarterly 21, 2, p. 219-234Abstract: This study explores the key success factors of the electronic tendering system (ETS) in Taiwan through the behavioral perspectives of the end users. Based on the Theory of Planned Behavior (TPB), the study proposes an integrated model for the empirical examination of the users' intention and behavior for using the ETS. The results show that users' overall satisfaction, specifically explained by perceived usefulness and information accuracy of the ETS, most significantly affect their intention to adopt the ETS. In addition, increasing the relevant knowledge and skill of the users effectively enhance their intention and the actual usage as well. Comparatively, influences from the users' coworkers and supervisors exercise less significant impact on the adoption if the ETS
This study explores the key success factors of the electronic tendering system (ETS) in Taiwan through the behavioral perspectives of the end users. Based on the Theory of Planned Behavior (TPB), the study proposes an integrated model for the empirical examination of the users' intention and behavior for using the ETS. The results show that users' overall satisfaction, specifically explained by perceived usefulness and information accuracy of the ETS, most significantly affect their intention to adopt the ETS. In addition, increasing the relevant knowledge and skill of the users effectively enhance their intention and the actual usage as well. Comparatively, influences from the users' coworkers and supervisors exercise less significant impact on the adoption if the ETS
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