La prestacion de rechange des services: pour une gouvernance partagee au Canadá.

Inclui bibliografia.

I - Conceptual issues. Dossiers conceptuels 1. Alternative service delivery: tranforming the practices of governance - Gilles Piquet. 2. Power sharing in the alternative service delivery world - John W. Langford. 3. Alternative service delivery and the prospects for success: political leadership and performance measurement - Ron Hikel. 4. Responsiveness and accountability: the drivers of alternative service delivery - F. Leslie Hikel. II - Rethinking direct delivery 1. Special operating agencies: a culture change in the Manitoba government - Paul Thomas e John Wilkins. 2. Les unites autonomes de service dans la fonction publique de Quebec - Éric Hufty. 3. Reforming the Canadian food Inspection System: an opportunity to build a new national system - Robert Howse. 4. Getting the giant to Kneel: a new human resources delivery network for Canada - Herman Balvis. III - New Institutional arrangements 1. A saskatchewan vision for health: who really makes the decisions? - Kathy Langlois. 2. Bringing health closer to home: reform in British Columbia - Thea Vakil. 3. Literacy in your own backyard: the challenge in New Brunswick - David Ferguson. IV - Public-private partnerships. Partenariats entre les secteurs public et prive - 1. Delegated administrative organizations - Christopher Bruce, Don Woytowich. 2. Flying the user-managed skies: the story of Nav Canada - Chandran Mylvaganam. 3. Taking strategic alliance to the world - Arthur Daniels. V - Citizen-centred governance 1. Citizen-centred governance: implications for inter-governmental Canadá - Rod Dobell, Luc Bernier. Conclusion Biographies